Apartament na Klifie

Terms and conditions

Terms and conditions of booking and stay at the apartment “na klifie - Łukęcin”, ul. Bursztynowa 7, Łukęcin. Version 2026-10. This is a translation for information purposes; in case of any discrepancy, the Polish version prevails. We wish you a pleasant stay.

I. Booking and payments

The lessor is Kamil Kamionka Nowe Miejsce Nieruchomości, ul. Szafrana 5/75, 30-363 Kraków, Poland, tax ID (NIP) 551-252-47-89.
Bookings can be made via the form at https://naklifie-lukecin.pl. After sending the form, the Guest receives a booking number and bank transfer details. The website does not take online payments.
The selected dates are provisionally held for 48 hours. During this time the Guest pays a deposit of 30% of the price of the stay to the account at mBank or Santander.
The booking becomes binding once the deposit has been credited, which we confirm by e-mail. If the payment is not made on time, the booking is cancelled automatically.
The Guest pays the remaining amount by bank transfer no later than 7 days before arrival.
The amount paid is a deposit (zadatek) within the meaning of Article 394 of the Polish Civil Code. If the Guest cancels, the deposit is non-refundable. If the stay does not take place for reasons attributable to the Lessor, the Guest receives twice the amount of the deposit.
Pursuant to Article 38(1)(12) of the Polish Consumer Rights Act, the Guest has no right to withdraw from a distance contract, as it concerns accommodation on specified dates.

II. Terms of stay

Making a booking via https://naklifie-lukecin.pl constitutes acceptance of these Terms.
For bookings made via partners such as Booking.com or Airbnb.com, the Terms are delivered to the customer in a form that allows them to be saved on a durable medium, at the latest in the welcome message sent immediately after the booking. If such customers do not agree to these Terms, they may cancel the booking within 2 days of receiving the link to the Terms. No reply and no cancellation constitute acceptance of the Terms.
The apartment is rented per night.
A stay runs from 3:00 pm on the day of arrival until 11:00 am on the day of departure.
Any wish to extend the stay beyond the period stated on arrival should be reported to the apartment staff in advance. It will be accommodated where possible and may be subject to an additional charge.
Access to the apartment is provided electronically with a code for the building entrance and a code for the apartment.
The exact date and time of arrival should be confirmed by phone or e-mail no later than the day before arrival.
Check-in is possible 24 hours a day thanks to electronic access.
An identity document is required for check-in. If the document raises doubts, the contact person may ask for another document confirming the identity of the person checking in.
“na klifie - Łukęcin” reserves the right to refuse a Guest, without refund of the price of the stay, who:
1. has no identity document or refuses to show it,
2. is under the influence of alcohol or other intoxicating substances,
3. behaves offensively towards staff,
4. makes punishable threats or uses any form of blackmail,
5. refuses to pay for the stay or mandatory fees,
6. refuses a pre-authorisation on a payment card.
With the consent of “na klifie - Łukęcin”, the Guest may transfer all rights and obligations under the contract to a third party, provided that this person assumes all rights and obligations under the contract.
On the day of arrival, the Guest should report any defects or missing items in the apartment.
Failure to report comments on the technical condition (at least in documentary form: text message, e-mail, etc.) on the day of arrival means that the apartment and its equipment were handed over in a condition raising no objections.
The Guest is fully liable for any damage to the premises or their equipment and to the common property, including common parts of the building and neighbouring flats, not resulting from normal use, caused by the Guest or by persons to whom the Guest made the premises available.
Excessive use of towels resulting in their damage is charged at PLN 40 per towel.
The Guest is obliged to remedy any damage caused in the apartment and to third parties, both in the premises and in the common property, by the Guest and by persons to whom the Guest made the premises available, and to inform “na klifie - Łukęcin” or an authorised person of any defects or damage.
The apartment staff may enter the rented apartment without the Guest's permission if they learn of a threat to the safety of Guests or property, non-compliance with these Terms, suspected behaviour that may significantly damage the apartment or other situations contrary to good practice. In such situations “na klifie - Łukęcin” reserves the right to ask the Guests to leave.
The number of people staying is limited to the number stated in the booking. If more people stay in the premises than stated, the Guest shall pay a contractual penalty of PLN 200 per additional person per night. If the permitted number of people is exceeded, “na klifie - Łukęcin” may also refuse to hand over access.
Pets are not allowed in the apartment. Breach of this rule results in a penalty of PLN 300 per booked night, unless agreed otherwise in writing.
Smoking cigarettes, tobacco products and other stimulants is strictly prohibited in the apartment. If their smell is detected, “na klifie - Łukęcin” will charge the Guest PLN 500 for ozone treatment of the interior.
The Guest shall observe good neighbourly relations, keep the premises, staircases and the building clean and keep the apartment in proper condition.
If, due to disturbance by the Guests, a representative of “na klifie - Łukęcin”, the municipal guard or the police is called to the apartment, “na klifie - Łukęcin” may terminate the contract immediately through the Guest's fault, retain the full agreed price and charge the Guest a penalty of PLN 1,000.
On the day of departure, the Guest shall make the apartment available to “na klifie - Łukęcin” for an inspection of its condition.
The Guest is fully responsible for the keys and remote controls for the entrance barrier. Loss of a key or remote control is charged at PLN 300 each.
Early departure of the Guest for reasons beyond the owners' control does not entitle the Guest to a refund for unused nights.
In the event of sudden defects or other random events, the Lessor reserves the right to shorten the booking and refund unused nights.
Matters not covered by these Terms are governed by the Polish Civil Code.
Disputes shall be settled by the court competent for Nowe Miejsce Nieruchomości Kamil Kamionka, tax ID 551-252-47-89, subject to the provisions on jurisdiction in consumer matters.

III. Privacy notice (GDPR)

The controller of the personal data of persons interested in booking the apartment (“Customers”) is Kamil Kamionka Nowe Miejsce Nieruchomości, ul. Szafrana 5/75, 30-363 Kraków, Poland, entered in the Polish Central Register of Business Activity, tax ID 551-252-47-89 (“Controller”).
For matters relating to personal data, please contact the Controller at: kontakt@naklifie-lukecin.pl.
Customers' personal data are processed on the basis of Article 6(1)(b) GDPR, as processing is necessary for the performance of a contract or to take steps at the data subject's request prior to entering into a contract.
Personal data may be shared with entities entrusted with processing under Article 28 GDPR: IT providers and other processors acting on behalf of the Controller, including service providers through which we mediate bookings or from which we receive data, such as Booking.com B.V. and Airbnb, Inc.
We store data: for the performance of the contract (Article 6(1)(b) GDPR) for the duration of the contract and afterwards for the period required by specific regulations, no longer than 6 years; to comply with legal obligations, including tax obligations (Article 6(1)(c) GDPR), for 5 years from the end of the calendar year of archiving; to establish or defend claims (Article 6(1)(f) GDPR) no longer than 6 years from the start of the limitation period; data processed solely on the basis of marketing consent (Article 6(1)(a) GDPR) for as long as the consent is valid.
Consents may be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.
Customers have the right to access, rectify and erase their data, to restrict processing, to object, to data portability and to lodge a complaint with the President of the Polish Personal Data Protection Office (UODO).
Providing data is voluntary, but without it a booking or contact with the Controller is not possible.

IV. Cookie policy

The website uses cookies and similar technologies (e.g. browser storage). These are small pieces of data stored on your device.
Necessary - ensure the website and booking work and remember your cookie choice. No consent is required.
Analytics - Google Analytics (Google Ireland Ltd.) collects anonymous visit statistics. We only activate it with your consent.
Marketing - the Meta Pixel (Meta Platforms Ireland Ltd., Facebook and Instagram) measures ad performance and allows ads to be tailored to your interests. We only activate it with your consent.
Data from analytics and marketing cookies may be transferred to countries outside the European Economic Area on the basis of GDPR mechanisms, including standard contractual clauses and European Commission decisions (EU-U.S. Data Privacy Framework).
You can change or withdraw your consent at any time using the “Cookie settings” button in the website footer. You can also delete cookies in your browser settings.
The website contains embedded content from YouTube (video), Matterport (virtual tour) and Google Maps (map). It only loads after you click and may then store its own cookies in accordance with the policies of those services. The map in the local guide uses OpenStreetMap: when it is displayed, your browser loads map tiles from OpenStreetMap Foundation servers, which involves transmitting your IP address. The map does not store cookies.